Changing a session charge to Zero $0.00
To change the charge for a patient session to zero $0.00, please read on for those steps.
In this Article:
From the Schedule
Go to:
- (left menu)
 - Click on the appointment, loading the pop up
 - Click Billing (top tab):
 

- Find the bottom section Appointment Charges and Details
 - Click the CPT Code Description shown here:
 

- Under the section Charges change the unit price to $0.00
 - Clicking outside that field will automatically change the total
 - Double check the Client Responsibility section to ensure those amounts are right
 - When finished, click (bottom right)
 
From the Client Profile: Billing Tab
Go to:
- (left menu)
 - Click on the client's name
 - Click on Billing (top tab):
 

- Click on the DOS or CPT Code description you wish to edit:
 

- Find the bottom section Appointment Charges and Details
 - Click the CPT Code Description shown here:
 

- Under the section Charges change the unit price to $0.00
 - Clicking outside that field will automatically change the total
 - Double check the Client Responsibility section to ensure those amounts are right
 - When finished, click (bottom right)