Transferring Patients to another Provider in a Practice

If you have a client who needs to be seen by another therapist in your group, you can ‘share’ the demographic data and your session notes with another clinician without having to re-enter the patient. 

Depending on the record owner, here are two options:



If the group is the owner of the records this provider produces: 

Required Role: Owner, Manager, or Therapist (Provider) who is currently treating the client

Steps:

  • Go to Clients (left menu)
  • Click on the client from the list, and click Records (top tab)
  • Scroll to the Chart Sharing section (last one)
  • Choose the therapist’s name who you will be sharing with, expanding the section if not already
  • To the right of their name, click the button (far right)


  • Review the screen and decide if private notes will or will not be shared
    • By default, the private notes are not shared
  • Click


  • You should see this banner at the top of the screen confirming:


If you wish to End Sharing notes with another provider, repeat the process but choose shown here:


If the Therapist (provider) owns their patient records: 

Required Role: Therapist (Provider) who is currently treating the client

Steps:

  • Go to Clients (left menu)
  • Click on the client from the list, and click Records (top tab)
  • Scroll to the Chart Sharing section (last one)
  • Choose the therapist’s name who you will be sharing with, expanding the section if not already
  • To the right of their name, click the button (far right)


  • Review the screen and decide if private notes will or will not be shared
    • By default, the private notes are not shared
  • Click


  • You should see this banner at the top of the screen confirming:


If you wish to End Sharing notes with another provider, repeat the process but choose shown here: