Office Ally: PO Box as Pay To Provider Address

Federal Guidelines require that a physical location be listed as a claims mailing address, and they do not allow for P.O. boxes to be used. The purpose of this is to deter fraudulent activity. If you do insist on using a P.O. box as your claims mailing address, you must register that fact with our claims processor, Office Ally, in order for your claims to be accepted: 

Office Ally has given these guidelines for therapists who wish to continue using a PO box for receipt of insurance checks:

Please contact at Office Ally (866-575-4120) if you want more information about this issue.