Claim Rejection - Duplicate Claim RC07
RC07 code rejection is due to being a duplicate claim.
Office Ally has a filter in place that does not allow for resubmission of claims.
In order to prevent this from happening again:
- Go to Office Ally and log in to the secure section with your Office Ally username and password
- Office Ally Website
- Click on the 3 lines on the top left
- Scroll to the bottom locate admin section
Click Duplicate Filter Setting and turn it off 'permanently'
- You can now resubmit that claim in TherapyAppointment