Claim Rejection - Duplicate Claim RC07

RC07 code rejection is due to being a duplicate claim.

Office Ally has a filter in place that does not allow for resubmission of claims.


In order to prevent this from happening again:

  • Go to Office Ally and log in to the secure section with your Office Ally username and password
  • Office Ally Website
  • Click on the 3 lines on the top left


  • Scroll to the bottom locate admin section
  • Click Duplicate Filter Setting and turn it off 'permanently'



  • You can now resubmit that claim in TherapyAppointment