Private Pay - Sliding Scale
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Private Pay is a designation that indicates a client does not have insurance and will be self paying for their sessions.
Marking a Client as Private Pay
From the Client Profile:
To do this, go to:
- Clients (left menu)
- Click on the client's name
- Scroll down to the Private Pay section → beneath credit cards, above primary insurance
- Toggle the private pay switch to enable
- Enter the Custom / Discounted Fee
- Click
From the Client Profile → Insurance tab
Alternatively, you can also do this under the client's 'Insurance' tab with the following steps:
- Go to Clients
- Click on the client's name
- Click Insurance (top tab)
- Under the section Insurance Claim Settings click
- Enter the Custom / Discounted Fee
- Click
Removing a Private Pay Designation
From the Client Profile:
To remove a client's status as private pay, navigate to the following:
- Clients
- Click on the client's name
- Toggle the Private Pay option to disable
From the Client Profile → Insurance tab
Alternatively, you can also do this under the client's Insurance tab with the following steps:
- Clients (left menu)
- Click on the client's name
- Click Insurance (top tab)
- Under the section Insurance Claim Settings click
When Charting
Adjusting the private pay or sliding scale fee can be done while charting as well.
As a Provider:
- Click Schedule (left menu)
- Click on the appointment
- Click
- Adjust the discounted fee to the right of CPT Code / Units