Creating or Editing CPT Codes

Needing to adjust your CPT codes?  

TherapyAppointment offers options to manage a variety of codes:

  • Standard codes: required for billing insurance claims
  • Add-on codes: used in addition to Standard CPT codes (for insurance billing)
  • Custom codes: Unique service codes that will not be billed to insurance
  • System codes: Used for Late Cancellations and No-Show Fees
Note: Custom Codes will not populate on Claims and Superbills

In This  Article:


movie Video:

CPT Codes (Practice level)

gpp_maybe Required Role: Owner or Manager

To access and manage CPT codes at the universal, practice level:

  • From any screen click (top right)
  • Click Billing & Ins. (top tab)
  • Find the top section CPT Codes and click (far right)


Manage your CPT Codes

  • You'll now see the CPT codes, starting with Standard CPT Codes:


  • To add more either Standard or Custom CPT codes:
    • At the bottom of that specific CPT Code section, click
    • An example under the Custom CPT Codes section is shown below:


settings Once added and marked as active, enter the required details:

local_atm Usual and Customary Fee: This is the default, but it can be changed manually
pin Code: The CPT code value
description Name: Visible to both staff and clients when self scheduling
event Time Reserved: Time shown on your calendar for this an appointment
update Session Duration: Sets the default end time while charting (start time + session duration = end time)

calendar_month Online Scheduling: Means clients can select this CPT code when self scheduling
videocam Telehealth Enabled: Clients can select this for self scheduled telehealth appointments


  • Scroll down and most importantly click when finished (bottom right)
Note: Standard CPT Codes populate on claims, but Custom CPT Codes will not populate on claims and superbills.

CPT Codes (Provider Specific)

gpp_maybe Required Role: Owner, Manager

To manage and customize provider-level CPT code settings:

  • Click (top right menu)
  • Click Billing & Ins. (top tab)
  • Scroll down to the section titled Therapist Specific CPT Codes
  • Find the therapist that's using custom codes
    • If they haven't already set them up, you'll see 'Using practice defaults' to the right. Click add
    • If they already have them set up, you'll see 'Using custom codes' beside them. Click edit
    • To remove therapist specific CPT Codes for this provier, click delete

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