Creating or Editing CPT Codes

Needing to adjust your CPT codes?  

TherapyAppointment offers options to manage a variety of codes:

  • Standard codes: required for billing insurance claims
  • Add-on codes: used in addition to Standard CPT codes (for insurance billing)
  • Custom codes: Unique service codes that will not be billed to insurance
  • System codes: Used for Late Cancellations and No-Show Fees
⚠️ Note: Custom Codes will not populate on Claims and Superbills

In This  Article:

CPT Codes (Practice-level)

CPT Codes (Provider-level)

Reset Provider Codes


CPT Codes (Practice-level)

To access and manage CPT codes at the universal, practice level:

  • Click Practice Settings (left menu)
  • Click Billing & Insurance (top tab)
  • Under the CPT Codes section → to the right of the type of CPT code you wish to set up, click Set Up

  • To add more either Standard or Custom CPT codes, at the bottom of that section click
  • An example under Custom CPT codes can be found below:

  • Change the code (if applicable) and description along with a typical fee, as well as Time Reserved (shown on your schedule) and Session Duration (used as default start/end times when charting). If there is 'no charge' for the service, add 0.00 as the charge. 

  • Scroll to the bottom and click Save to save the changes 
⚠️ Note: Custom Codes will not populate on Claims and Superbills

Custom CPT Codes (Provider-level)

To manage and customize provider-level CPT code settings, follow the same steps as above with one variation:

  • Click Practice Settings, then Billing & Insurance
  • Scroll down the page to the section titled Therapist Specific CPT Codes. 
  • Find the therapist that's using custom codes
    • If they haven't already set them up and need to, click the blue Set Up button
    • If they already have them set up, click the blue Edit button:

  • Proceed with the illustrated steps below (3 bullet points down):

As a provider without owner or manager access, to manage your own provider-level CPT code settings, follow these steps:

  • Go to My Profile (left menu)
  • Find the section CPT Settings & click the blue Set Up (or Edit) button:

  • You'll then be presented with this screen, starting with Standard (CPT) Codes:

  • Change the code (if applicable) and description along with a typical fee, as well as Time Reserved (shown on your schedule) and Session Duration (used as default start/end times when charting). If there is 'no charge' for the service, add 0.00 as the charge. 
  • If you need to, scroll down and you'll see Custom (CPT) Codes (as well as add-ons & system codes):
⚠️ Note: Custom Codes will not populate on Claims and Superbills

  • To add more either Standard or Custom CPT codes, at the bottom of that section click
  • An example under Custom CPT codes can be found below:

  • Enter a code (if applicable) and description along with a typical fee, as well as Time Reserved (shown on your schedule) and Session Duration (used as default start/end times when charting). If there is 'no charge' for the service, add 0.00 as the charge.

  • Once completed, click the blue Save button at the bottom right: