NC HealthConnex

HealthConnex allows NC-based providers to connect in a submission-only status to the NC Health Information Exchange (HIE) HealthConnex program.

Note: available state resources below


In this Article:

Enroll in Submission Only Status with NC HealthConnex

First things first, providers need to complete the application to enable submission only status with the state.

That information you can find in the blue tooltip above.

Enable the NC HealthConnex role:

Required Role: Owner, Manager, or solo provider

After squared away with NCHealthConnex with submission only status, to enable this role:

  • Click on your name (top right)
  • From the popup, underneath your name and practice click


Owners or Managers will see a ribbon (top just below tabs) allowing you to switch staff profiles if needed, shown here:
Your keyboard_arrow_down Profile

Then:

  • Find the section Health Information Exchanges (under Roles)
  • To the right of NC HealthConnex click


  • Once enabled, you should see a ✓ green checkmark and a button


Note: Turning on this role incurs a $10 fee for transmission (per practice, per month)

verified_user For Client Privacy:

We take privacy seriously here. To prevent any data being accidentally submitted, all clients by default are set to not report for privacy reasons. You must enable each client you are required to submit for.

To do this, follow the instructions below:

Manage Client NC HealthConnex Reporting:

Required Role: Owner, Manager, or one of the clients providers

Once NC HealthConnex is enabled, submission for clients is managed on a 1:1 individual client basis by going to their records and enabling it.

Here's how:

  • Go to group Clients (left menu)
  • Click on the client's name loading their profile
  • Then click Records (top tab)
  • Find the section Health Information Exchanges (below PHI Release Logs)
  • Click  shown below:

  • Once enabled, you should see a ✓ green checkmark and a button

Alternatively, from the Calendar:

  • Click on the client's appointment
  • Near the center of the popup, below the alert, click the Records tab shown here:


  • Find the section Health Information Exchanges (below PHI Release Logs)
  • Click :


  • Once enabled, you should see a ✓ green checkmark and a button

What and How are Client Details Submitted?

We submit only the required demographics for a Submission Only Status.

Below we breakdown what is sent and the details associated with that so there's no confusion!

other_admission What is Submitted?

  • Practice ID
  • Patient Name (First, Middle, Last)
  • Patient DOB
  • Patient Gender
  • Phone Number
  • Patient Address (all lines), City, State & Zip-code
  • Appointment Date & Time
  • Patient MRN/ID
  • Provider Full Professional Name
  • Provider NPI (Type 1)
  • Practice NPI (Type 2)
  • Practice Name
  • Practice Address (all lines), City, State & Zip-code
  • Diagnosis Code / Diagnosis Description
  • Procedure / Service
  • Procedure / Service Description
  • Submission ID
  • Patient Chart ID

schedule When & Why:

  • This applies for each “encounter” (ie. appointment) as required by the HIE
  • This data is automatically submitted twice daily, at 8:00 UTC & 20:00 UTC

Related Articles