View Your Login History and Other Security Information

TherapyAppointment gives you a way to immediately check your sign in / login history, and other security related events for both staff and clients. This allows you and your staff to monitor and review accounts for security purposes.

Here are some general security tips we offer providers:

  • password If you suspect your account was compromised, immediately change your password!
  • mobile_friendly Establish 2-factor authentication for enhanced security in your profile → more information about that feature can be found here: Two-Factor Authentication
  • help When in doubt or if you have any further questions about security, we always recommend checking with your local business and legal experts on HIPAA law and requirements

In This Article:

View Login History and Security Events

To view this information either for your own account, or others (owner or manager only), follow these steps:

  • Click your name at the top right
    • On mobile? Click the menu icon
  • Then click

Owner or Manager?

If so, you can use this top ribbon to quickly switch between each staff member:


  • Then click Security (top tab)
  • Find the section Credentials & Login History (top)
  • To the right, click


  • From here you can review security and login history
  • Example shown below:
Click to see a larger version


Here we list:

* → This website is provided for convenience & information purposes and is not supported or endorsed by TherapyAppointment

router What's an IP Address?

Think of this like a device's digital street address. It tells websites where to send the information you've "requested" from them.

You may see the same IP address for all devices on a network based on privacy or configuration reasons. If you have any questions about this or your own IP addresses, please consult your internet service provider for more information.

View Client Login History and Security Events

To view client sign in history, you can go to:

  • Clients (left menu)
  • Click on the client name, bringing you to their profile
  • On the far right menu, click
    • On a smaller screen? The menu will be at the very bottom of the profile