View Your Login History and Other Security Information

TherapyAppointment gives you a way to immediately check your sign in / login history, and other security related events for both staff and clients. This allows you and your staff to monitor and review accounts for security purposes.

Note: Here are some general security tips we offer providers:

  • ⚠️ If you suspect your account was compromised, immediately change your password
  • 📲 Establish 2-factor authentication for enhanced security in your profile - more information about that feature can be found here: Two-Factor Authentication

* When in doubt or if you have any further questions about security, we always recommend checking with your local business and legal experts on HIPAA law and requirements

In This Article:

View Login History and Security Events

To view this information as a staff member for your own account, go to:

  • My Profile (Left menu)
  • Find the section "Account Information" and click the View History button:
  • From here you can review your own logs, example shown below:

View Other Staff Login History & Security Events

Required Role: Owner or Manager

You can review staff sign in history as well under:

  • Practice Settings
  • Staff (top tabs)
  • Click on the staff member
  • Find the section "Account Information" and click the View History button (similar to above)

View Client Login History & Security Events

To view client sign in history, you can go to:

  • Clients
  • Click on the client name
  • On the far right (bottom if on mobile usually), find the button Login History and click on it: