Finix Application - Before you begin

Getting your initial application to Finix correct the first time will help make the process much easier.  After you hit Submit there are underwriters that will be assessing your answers.  So, it is very important to be sure that everything is correct. We suggest having the following ready before you hit “Apply”.

Please reach out to mail support@therapyappointment.com about the following if you have questions.

Business Information

domain Business Type:

There are several options available, but you will most likely be using Individual Sole Proprietorship or Limited Liability Company (LLC). If your business does not fall into these categories or if you are not sure of your business type, please refer to your tax or business incorporation documents.  


signature Legal Business Name:

Enter the business name exactly as it is recorded in legal documents like:

  • Tax Returns
  • Government Issued SS4

  • Articles of Incorporation


signature Doing Business As:

Enter the business name used in day-to-day business operations.


calendar_month Incorporation date:

  • If you are a Sole Proprietor you may not have one
  • Please provide your best estimate of when you started the business
  • This could fall in line with when you created a website, opened a separate bank account, etc

pin EIN

If you are an LLC, you should have one.

  • This was issued by the IRS upon entity creation. If you are a Sole Proprietor you may need to input your Personal SSN

    • If we ask for EIN validation, you will need to submit a government issued SS4 document. You would have received this from the IRS, and can request a copy from them



language Website

If a business website is unavailable, enter a relevant link that provides more information about the business. We can also help provide a Find Your Therapist profile page link you can easily copy and paste with the steps if you would need that.

Otherwise you could use any of the below. We just need help establishing you with an online presence:

  • Yelp Page
  • Instagram Page

  • Google Reviews Page


call Business Phone

Enter a phone number that is only used for business purposes and is not a personal phone number.


pin_drop Business Address

Enter an address that is only used for business purposes and is not a personal home address.

warning    PO Boxes, mail forwarding, or registered agent addresses are not allowed

Owner Information:

  • Owner Name
  • Job Title
  • Date of Birth
  • Social Security Number (Must be accurate)
  • Personal Phone Number
  • Home Address

Additionally you will need two other things:

id_card
Drivers License

This you will need for verification purposes.

devices
Device

You will need a Phone or computer that you will be able to take a personal verification selfie with.


If there are other beneficial owners (owners over 25% of the business)

You will need the same information for them as well.

General Information


Merchant Category Code (MCC)

You will most likely use 8099 "Medical Services & Health Practitioners (Not Elsewhere Classified)"  Please reach out to support if you think this doesn’t apply.


credit_card Card Volume

How you will accept payment from clients in approximate percentages:

  • Online
  • In person
  • or Mail/telephone

This gives our payment provider a general idea of how to expect payments to be processed.


insert_chart Payment Volume by Customer Type

Most practices will be 100% Business to consumer. This just means your clients are individuals and not B2B (business to business).

Bank Account Information

campaign Important note: These are the Account and Routing numbers of your BUSINESS checking account.
  • If you are an LLC, the Account Holder/Owner is the account of the business, not an individual
  • If you are a Sole Proprietor, we understand that this could be a personal checking account. Please be sure to identify it as such

info In the event we can not validate the bank account with the entity that is being on boarded, we may ask for a:

1. Bank Statement (should be the same as the entity that is on boarding)

2. Bank Verification Letter: if your business bank account is less than 3 months from opening, you will be REQUIRED to provide a bank verification letter which can be obtained by contacting your bank