Intake Wizard
Our new client intake feature takes a few common intake tasks and bundles them together, saving you time!
This makes the onboarding or intake process easier for both you and your staff.
Get a quick heads up view of the progress, and quick actions to complete those tasks!
In this Article:
Intake Tool
To open, you can get there two ways:
1. Home
- At the top right under Client Management click Intake Wizard
2. Clients List
- Click (left menu)
- At the top right click the icon (shown below)
- From there, you'll see the intake tool
- Read on for more information about this handy tool!
Intake Icons & Tasks (progress)
- On the left you have new clients listed here
Above we show the intake completion percentage, as well as colored icons indicating completion status. From left to right:
person Client Portal: The client portal account setup status, ability to resend an invite
calendar_today Appointment: if an appointment is scheduled or not, you can also schedule from here
article Insurance: Their current insurance or private pay status, can also be added or updated here
description Online Forms: Completion status of assigned online forms & standard client documents
credit_card Credit Card: Verify if a card is already on file, or to add a card
Intake Tasks (Progress)
- After clicking on a client, to the right you will see the intake details
- They are in the same order as above
Example of a client's intake progress with 100% completion:
Example of a client with missing information:
Client Actions:
At the top right of each intake progress for a client, we display the following buttons and options:
person Profile:
- View client's Profile
- Mark Active (removes client from this list)
- Mark Inactive (removes client from this list)
forum Communication:
- Message (using our free HIPAA compliant messaging)
- Call
sort Filters
At the top right, you can click the filter button to re-arrange the list in different orders:
Filter options include both ascending and descending order (click to toggle):
- Date client was added
- Therapist
- Appointment (whether or not one is set)
- Completeness (%)