Accept Payment for Today's Appointment

Accept payment for today's session: 

You may start at any of these points to record a payment for today's session: 


From the Schedule

  • Go to Schedule (left menu)
  • Click on the client's appointment
  • Click (top right)

From the Dashboard

  • From the dashboard, click on the client's appointment
  • Click (top right)

From the Today View

  • Similarly to above, click Today (left menu)
  • Click on the client's appointment to reveal the appointment details
  • Click (top right)

From the Client's Billing tab

  • Go to Clients (left menu)
  • Click on the client's name, loading their profile
  • Click (top right)


The resulting page may show you an Additional Charges screen if the patient owes money from previous sessions.

  • Select to take payment for today's session AND past due sessions
  • Select to take payment for just this appointment

Here's an example of what you should see next, details are broken down below by the labeled numbers:

If the patient has insurance, the usual copay will pre-fill into the 'Due from Client Now' box

Enter:

  1. The amount of payment you are collecting today into the Payment Amount box.
  2. Select the payment type the patient is providing:
    1. Cash
    2. Check
    3. Credit Card
    4. or External Credit Card
  3. Enter a reference in the Reference / Check # field if desired *

    Below the reference # is a date field. It auto-fills with today's date, but can be edited for a different payment date

  4. The paid amount is automatically distributing to cover the client's responsibility for today's session.
  5. If desired, enter a memo field for yourself and staff into the 'memo' section of the page.
  6. If desired, enter a notation. This prints on a patient statement as a notation about this payment. **

* Credit cards will automatically generate a unique reference # you can cross search
** This is a great way to indicate 'who paid' for those couple or family sessions in cases of parents each paying a portion of the fees.


The resulting payment will be show on the client's Billing Screen as a line item: 

Clicking on the client payment line item above will allow you to enter that particular transaction to confirm the date of service it was applied to.

Here you can also: , , or the payment with the top right buttons: