Configuring Payments with International Bancard

TherapyAppointment offers integrated credit card processing with International Bancard (IBC).

A physical terminal is not required to process credit cards in TherapyAppointment, you can use a virtual terminal as well.

In this Article:

• Removing Cayan / TSYS Credentials
• Retrieve Your Public and Private Tokens from International Bancard
• Account Setup
• Taking Payment Options

• Practice Settings (left menu)
• Select Billing & Insurance (top tab)
• Navigate to the 'Payment Processing' section
• Click the blue Edit button:

• Here you'll see a similar screen:

• Select the Delete button below (a warning will appear on the next screen, confirming the decision)
• Click the Delete Cayan Credentials button

• Follow the next steps detailed, including retrieving your tokens, then inputting them.

Locate the recent International Bancard email received. This will provide the link needed for integrating card processing.

It will look something like this:

Follow the directions to log in to your Merchant Passport Account:

🌐 International Bancard Merchant Portal

Once Logged in:

• On the left menu click Business Info
• Scroll to the bottom of the page under the heading PassportConnect.
• You will see both a Public and Private Token
• Copy these tokens IN THEIR ENTIRETY, including the words ‘public_ ‘ at the beginning of the token:

Once you have those two values, in TherapyAppointment go to:

• Practice Settings (left menu)
• Select Billing & Insurance (top tab)
• Navigate to the Payment Processing section
• Click Configure:

• This will bring you to the token entry:

• Copy and paste those Public and Private token values you saved from the above steps here
• Once both values are entered, click Save