Online Forms: Overview

In Online Forms, you will organize, manage, and store documents for client completion and/or e-sign. 

Keep reading to learn how to manage your library, find TherapyAppointment provided templates, and auto assign forms at intake.

In This Article:

Navigate to Online Forms

To navigate to online forms, you have two options: 

Owner or Manager Roles:

  1. Go to Practice Settings (left menu)
  2. Click on the 'Online Forms' tab:
  3. This brings you to an overview of forms that can be used Practice-wide.

Provider Role:

  1. Go to My Profile (left menu)
  2. Under the section "Forms and Templates" top section Online Forms, click Edit:
  3. This brings you to an overview of the forms you've created specifically for your own use.

Creating an Online Form

While in any of the above illustrated pages, click the the top right button to navigate to TherapyAppointment's provided templates as well as templates that have been self-created by your practice. 

From here you have 4 main options:

  1. Blank Form, which allows you to create an online form from scratch (much like a "blank document")
  2. Your Templates, which allow you to pick from a list of your own, already created online forms (ex: if you have an adult and child version of a form, and change a few things and want to copy it over, create one then pick it as a new template when creating the second one, then make your minor changes)
  3. Your Practice's Templates, which allows you to pick from a list of online forms created by other providers in your practice
  4. TherapyAppointment Provided Templates, which allows you to pick from templates created by TherapyAppointment for your own use with common templates that would be helpful for a variety of practices and providers (please see the bottom section of this article for more information about some specific templates)

Managing Online Forms

To manage online forms, go to the form list (Practice Settings > Online Forms) and hover over the form you wish to manage.

At the far right you will see 3 icons:

  • Edit - To jump into editing the form selected
  • Archive - This works to hide the form from both this list, as well as the list of forms when assigning clients forms via their Docs & Forms tab
  • Delete - Delete the form (can only be done if the form has not been assigned to a client -- otherwise use the  feature)

Managing Specific Online Form Options

You may also manage forms once you click on a specific online form, looking at the top right you'll see:

  • Preview shows you a preview of what the document will look like and work from the client's view.
    • Auto-text like provider name and client name will not populate yet, but will populate when the client fills this out both on their view and on your completed view of the form.
  • Delete is only available if you have not assigned this form yet to a client.
    • Already assigned a form to a client and wish to hide it? Read about that with the below archive feature.
  • Archive a form when you wish to hide a form (reversible) from both your view and the list of assignable forms to clients, but you have already assigned it to a client.
  • Close reverts you back to your list of online forms
  • Save will save the progress of your online form so far (but will not make the changes live, think of it like a "work in progress draft")
  • Publish is to make the form and any respective changes saved live and assignable to clients.
    • If you are making changes in a form and wish for those changes to become live immediately, click save, then publish.
    • This will not affect already assigned forms, just forms assigned to clients going forward.

There are also options at the far right for this specific online form, explained below:

  • Displayed Name which is the name of the form that your clients will see
  • Internal Name is what both you and your staff will see the form listed as just while editing forms
  • Auto-Assign if enabled will automatically assign this form to any new clients created in the system (if shared with the practice, it will be assigned to all clients created in the practice)
  • Clinical Form means that only the provider, a provider with shared records, or someone enabled as a Records Custodian role for the provider will see this form. Front office staff will not able to view these forms
  • Shared With Practice means that it will be shared as an assignable form with other providers in the practice.
    • Only owners and managers can view/preview all online forms for the practice

Here are some other various articles we have created specific to some of the TherapyAppointment Provided Templates: